Privacy Policy

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Date of last update: 19.10.2026

Ranger Dog Privacy Policy

Lugossy Ákos ev.

Privacy Policy

Introduction

Lugossy Ákos ev. (9011 Győr, Kenderes út 31. 1 em. 2a In the event of withdrawal, please return the product to the following address: 2030 Érd, Köszörűs utca 18., tax number: 69704154-1-28, company registration number / registration number: 53564306) (hereinafter: Service Provider, controller) carries out its data processing activities in accordance with the information set out in this policy.

We provide the following information in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

This privacy policy governs the data processing of the following sites/mobile applications: https://ranger-dog.com/

The privacy policy is available on the following page: https://ranger-dog.com/adatkez...

Amendments to the policy take effect upon publication at the above address.

The controller and its contact details

Name: Lugossy Ákos ev.

Registered seat: 9011 Győr, Kenderes út 31. 1 em. 2a In the event of withdrawal, please return the product to the following address: 2030 Érd, Köszörűs utca 18.

E-mail: hello@ranger-dog.hu

Telephone: +36 20 629 7373

Definitions

“personal data”: any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, a number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
“processing”: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
“controller”: the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
“processor”: a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
“recipient”: a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. Public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
“the data subject's consent”: any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
“personal data breach”: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.
“profiling”: any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;
“third party”: a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Principles relating to the processing of personal data

Personal data shall be:

processed lawfully, fairly and in a transparent manner in relation to the data subject (“lawfulness, fairness and transparency”);
collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes (“purpose limitation”);
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (“data minimisation”);
accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (“accuracy”);
kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1), subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (“storage limitation”);
processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (“integrity and confidentiality”).

The controller is responsible for, and must be able to demonstrate compliance with, the above (“accountability”).

The controller declares that its data processing is carried out in accordance with the principles set out in this section.

Registration (creating a user account)

1. The fact of data collection, the scope of the data processed and the purposes of the processing:

Personal data	Purpose of the processing	Legal basis
Surname, first name	Identification; serves secure login to the user account.	Article 6(1)(a).
E-mail address	Keeping in touch, sending system messages, logging in to the user account	Article 6(1)(a).
Password	Serves secure login to the user account.	Article 6(1)(a).
Time of registration / IP address at the time of registration	Carrying out a technical operation.	Article 6(1)(a).

The e-mail address need not contain personal data.

2. Data subjects: all data subjects registered on the website/mobile application.

3. Duration of the processing, time limit for erasure of the data: If one of the conditions set out in Article 17(1) GDPR applies, it lasts until the data subject's request for erasure. Upon deletion of the registration, the personal data are erased immediately. The controller informs the data subject electronically, pursuant to Article 19 GDPR, of the erasure of any personal data provided by the data subject. If the data subject's erasure request also extends to the e-mail address provided, the controller also erases the e-mail address after providing the information.

4. Possible controllers entitled to access the data, recipients of the personal data: The personal data may be processed by the controller's authorised staff on the basis of this policy.

5. Description of the data subjects' rights in relation to the processing:

The data subject may request from the controller access to, rectification, erasure or restriction of the processing of personal data concerning them, and
the data subject has the right to data portability and to withdraw consent at any time.

6. The data subject may initiate access to, erasure, modification or restriction of processing of their personal data, and data portability, in the following ways:

by post to 9011 Győr, Kenderes út 31. 1 em. 2a In the event of withdrawal, please return the product to the following address: 2030 Érd, Köszörűs utca 18.,
by e-mail at hello@ranger-dog.hu,
by telephone on +36 20 629 7373.

7. Legal basis of the processing: Article 6(1)(a). The data subject's consent.

8. We inform you that

the processing is based on your consent.
it is necessary to provide the personal data so that we can create the user account.
failure to provide the data has the consequence that we cannot create the user account.
withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Data processing related to order fulfilment

1. The fact of data collection, the scope of the data processed and the purpose of the processing:

Personal data	Purpose of the processing	Legal basis
Username	Identification, enabling registration.	The data subject's consent, Article 6(1)(a) GDPR.
Password	Serves secure login to the user account.	The data subject's consent, Article 6(1)(a) GDPR.
Surname and first name	Necessary for contact, purchase, issuing a proper invoice and exercising the right of withdrawal.	Performance of a contract, Article 6(1)(b) GDPR.
E-mail address	Keeping in touch.
Telephone number	Keeping in touch, more efficient coordination of questions relating to invoicing or delivery.
Billing name and address	Issuing a proper invoice, as well as concluding the contract, determining and amending its content, monitoring its performance, invoicing the fees arising from it, and enforcing related claims.	Compliance with a legal obligation, Article 6(1)(c) GDPR. (The legal obligation: Section 169 (2) of Act C of 2000 on Accounting)
Delivery name and address	Enabling home delivery.	Performance of a contract, Article 6(1)(b) GDPR.
Time of purchase/registration	Carrying out a technical operation.	Performance of a contract, Article 6(1)(b) GDPR.
IP address at the time of purchase/registration	Carrying out a technical operation.	Performance of a contract, Article 6(1)(b) GDPR.

2. Data subjects: all data subjects registered/purchasing on the webshop website. Neither the username nor the e-mail address needs to contain personal data.

3. Duration of the processing, time limit for erasure of the data: If one of the conditions set out in Article 17(1) GDPR applies, it lasts until the data subject's request for erasure. The controller informs the data subject electronically, pursuant to Article 19 GDPR, of the erasure of any personal data provided by the data subject. If the data subject's erasure request also extends to the e-mail address provided, the controller also erases the e-mail address after providing the information. This does not apply to accounting documents, since under Section 169 (2) of Act C of 2000 on Accounting these data must be retained for 8 years. The data subject's contractual data may be erased, at the data subject's request for erasure, after the civil-law limitation period has expired.

Accounting documents directly and indirectly supporting the bookkeeping (including general ledger accounts and analytical or detailed records) must be retained for at least 8 years in legible form, retrievable by reference to the accounting records.

4. Description of the data subjects' rights in relation to the processing:

The data subject may request from the controller access to, rectification, erasure or restriction of the processing of personal data concerning them, and
the data subject has the right to data portability and to withdraw consent at any time.

5. The data subject may initiate access to, erasure, modification or restriction of processing of their personal data, and data portability, in the following ways:

by post to 9011 Győr, Kenderes út 31. 1 em. 2a In the event of withdrawal, please return the product to the following address: 2030 Érd, Köszörűs utca 18.,
by e-mail at hello@ranger-dog.hu ,
by telephone on +36 20 629 7373 .

6. We inform you that

the processing is necessary for the performance of the contract and for making an offer.
you are obliged to provide the personal data so that we can fulfil your order.
failure to provide the data has the consequence that we cannot process your order.

Newsletter, direct marketing activity based on consent

1. Under Section 6 of Act XLVIII of 2008 on the essential conditions and certain limitations of commercial advertising activity, unless a separate act provides otherwise, an advertisement may be communicated to a natural person – the User – as the recipient of the advertisement by way of direct approach (hereinafter: direct marketing), in particular by electronic mail or an equivalent individual means of communication, only if the recipient of the advertisement has given prior, clear and express consent.

2. Furthermore, bearing in mind the provisions of this policy, the User may consent to the Service Provider processing the personal data necessary for sending advertising offers.

3. The Service Provider does not send unsolicited advertising messages, and the User may unsubscribe from receiving offers free of charge, without restriction and without giving reasons. In this case the Service Provider erases from its records all of the User's personal data necessary for sending advertising messages and does not approach the User with further advertising offers. The User may unsubscribe from advertisements by clicking the link in the message.

4. The fact of data collection, the scope of the data processed and the purpose of the processing:

Personal data	Purpose of the processing	Legal basis
Name, e-mail address.	Identification, enabling subscription to the newsletter/promotional coupons.	The data subject's consent, Article 6(1)(a) GDPR.
Time of subscription	Carrying out a technical operation.
IP address at the time of subscription	Carrying out a technical operation.

5. Newsletters are sent in compliance with the provisions of Act XLVIII of 2008 on the essential conditions and certain limitations of commercial advertising activity.

6. Data subjects: all data subjects who subscribe to the newsletter.

7. Purpose of the processing: sending electronic messages containing advertising (e-mail, SMS, push message) to the data subject, providing information on current news, products, promotions, new features, etc.

8. Duration of the processing, time limit for erasure of the data: the processing lasts until the consent is withdrawn (unsubscription, the data subject's request for erasure) or until the newsletter is discontinued.

9. Description of the data subjects' rights in relation to the processing:

The data subject may request from the controller access to, rectification, erasure or restriction of the processing of personal data concerning them, and
the data subject has the right to data portability and to withdraw consent at any time.

10. The data subject may initiate access to, erasure, modification or restriction of processing of their personal data, and data portability, in the following ways:

by post to 9011 Győr, Kenderes út 31. 1 em. 2a In the event of withdrawal, please return the product to the following address: 2030 Érd, Köszörűs utca 18.,
by e-mail at hello@ranger-dog.hu ,
by telephone on +36 20 629 7373 .

11. The data subject may unsubscribe from the newsletter at any time, free of charge.

12. We inform you that

the processing is based on your consent.
you are obliged to provide the personal data if you wish to receive a newsletter from us.
failure to provide the data has the consequence that we cannot send you a newsletter.
you can withdraw your consent at any time by clicking on unsubscribe.
withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Cookie management

1. Prior consent need not be requested from data subjects for the use of so-called “password-protected session cookies”, “shopping cart cookies”, “security cookies”, “strictly necessary cookies” and “functional cookies”.

2. The fact of the processing, the scope of the data processed: unique identification number, dates, times.

3. Data subjects: all data subjects visiting the website.

4. Purpose of the processing: identifying users, tracking visitors, ensuring personalised operation.

5. Duration of the processing, time limit for erasure of the data:

Type of cookie

Legal basis of the processing

Duration

of the processing

Session cookies, or other cookies indispensable for the operation of the website

No data processing takes place through the use of the cookie.

The period until the end of the relevant visitor session, i.e. it stays on the computer only until the browser is closed.

Statistical, marketing cookies

Article 6(1)(a) GDPR

1 day – 2 years, in accordance with the cookie notice; the processing lasts until the data subject's consent is withdrawn.

6. Description of the data subjects' rights in relation to the processing: data subjects can delete cookies in the Tools/Settings menu of their browsers, usually under the Privacy settings.

7. Most browsers used by our users allow you to set which cookies are saved and to delete (certain) cookies again. If you restrict the saving of cookies on certain websites or do not allow third-party cookies, under certain circumstances this may result in our website no longer being fully usable. Here you can find information on how to customise cookie settings in the common browsers:

Google Chrome (https://support.google.com/chrome/answer/95647?hl=hu)

Microsoft Edge (https://support.microsoft.com/...)

Firefox (https://support.mozilla.org/hu/kb/sutik-engedelyezese-es-tiltasa-amit-weboldak-haszn)

Safari (https://support.apple.com/hu-hu/guide/safari/sfri11471/mac)

Use of Google Analytics

This website uses Google Analytics, a web analytics service of Google Ireland Limited (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and thus help analyse the use of the website visited by the User.
The information generated by the cookies about the website used by the User is usually transmitted to and stored on one of Google's servers in the USA. With IP anonymisation activated on the website, Google first shortens the User's IP address within the Member States of the European Union or in other states party to the Agreement on the European Economic Area.
Transmission of the full IP address to a Google server in the USA and its shortening there takes place only in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate how the User has used the website, to compile reports for the website operator on website activity, and to provide further services relating to website and internet use.
Within the framework of Google Analytics, the IP address transmitted by the User's browser is not merged with other Google data. The User can prevent the storage of cookies by setting their browser accordingly; however, please note that in this case it may happen that not all functions of this website will be fully usable. You can also prevent Google from collecting and processing the data generated by the cookies relating to the User's use of the website (including the IP address) by downloading and installing the browser plug-in available at the following link. https://tools.google.com/dlpage/gaoptout?hl=hu

Complaint handling

1. The fact of data collection, the scope of the data processed and the purpose of the processing:

Personal data	Purpose of the processing	Legal basis
Surname and first name	Identification, keeping in touch.	Compliance with a legal obligation, Article 6(1)(c) GDPR. (the relevant legal obligation: Section 17/A (7) of Act CLV of 1997 on Consumer Protection)
E-mail address	Keeping in touch.
Telephone number	Keeping in touch.
Billing name and address	Identification, handling quality complaints, questions and problems arising in connection with the ordered products/services.

2. Data subjects: all data subjects who purchase on the website and who raise a quality complaint or make a complaint.

3. Duration of the processing, time limit for erasure of the data: the record taken of the complaint, the transcript and copies of the reply given to it must be retained for 3 years under Section 17/A (7) of Act CLV of 1997 on Consumer Protection.

4. Description of the data subjects' rights in relation to the processing:

The data subject may request from the controller access to, rectification, erasure or restriction of the processing of personal data concerning them, and
the data subject has the right to data portability and to withdraw consent at any time

5. The data subject may initiate access to, erasure, modification or restriction of processing of their personal data, and data portability, in the following ways:

by post to 9011 Győr, Kenderes út 31. 1 em. 2a In the event of withdrawal, please return the product to the following address: 2030 Érd, Köszörűs utca 18.,
by e-mail at hello@ranger-dog.hu ,
by telephone on +36 20 629 7373 .

6. We inform you that

the provision of personal data is based on a legal obligation.
the processing of personal data is a precondition for concluding the contract.
you are obliged to provide the personal data so that we can handle your complaint.
failure to provide the data has the consequence that we cannot handle the complaint you have submitted to us.

Use of Barion Pixel

Cookie name	Description and purpose of the cookie	Provider	How long is it stored on your device?
ba_vid	Its purpose is to filter out bank card fraud in the Barion Smart Gateway service on the basis of the digital fingerprint of the device you use and your browsing habits. The use of the cookie is necessary to recognise fraudsters. The cookie ensures that we know that the data derived from your browsing habits originate from one user.	Barion Payment Zrt.	1.5 years from the last update.
ba_vid.xxx	Its purpose is to filter out bank card fraud in the Barion Smart Gateway service on the basis of the digital fingerprint of the device you use and your browsing habits. The cookie ensures that we can follow your browsing habits between two sessions on the given website. It collects the following data: ba_vid, a user-related ID that is a hash compiled from the browser's properties, on that basis the timestamps of your first, current and last visit to the given website, the current session ID, and permission for third-party cookies.	Barion Payment Zrt.	1.5 years from the last update.
ba_sid	Its purpose is to filter out bank card fraud in the Barion Smart Gateway service on the basis of the digital fingerprint of the device you use and your browsing habits. The cookie ensures that we can identify your session across websites.	Barion Payment Zrt.	30 minutes
ba_sid.xxx	Its purpose is to filter out bank card fraud in the Barion Smart Gateway service on the basis of the digital fingerprint of the device you use and your browsing habits. The cookie ensures that we can identify your browser's session within the given website.	Barion Payment Zrt.	30 minutes

If the lifetime of a cookie is defined from the last update, this means that each visit extends the expiry of the cookie by 1.5 years from the last visit. Data collection resulting from the extension does not require consent. The processing is based on the legitimate interest of Barion Payment Zrt. for the purpose of fraud prevention. Further information here.
Other technologies: Digital fingerprint of the browser: its purpose is to filter out fraudulent sessions on the basis of visitor behaviour and the fingerprint of their browser. It helps us identify browsers on individual devices. We use this on the given website and also on the websites of other merchants who use Barion Smart Gateway. Further details can be found in section 5.4 of the privacy notice.

Marketing cookies:

Cookie name	Description and purpose of the cookie	Provider	How long is it stored on your device?
BarionMarketingConsent.xxx	Its purpose is to store your declaration as to whether you have consented to the collection of data originating from your browsing habits and to the analysis of your shopping habits in order to display personalised advertisements and offers. If you have consented, the data collected by the following cookies placed among the cookies necessary for operation, which serve the purpose of bank card fraud prevention, and your browsing habits, will also be used to analyse shopping habits in order to display personalised advertisements and offers.	Barion Payment Zrt.	1.5 years from the last update
Media and advertiser partners' cookie	Its purpose is to synchronise and match the different user identifiers of the Barion system and the given partner's system. As part of their operation, the above cookies signal to the partner's server to download its own user identifier cookie into the website visitor's browser. In this way the identifiers created in the two systems at the same time, in one browser, are matched.	See privacy notice	Detailed information on the cookies can be found in the cookie notice of each partner. The list of partners using cookies for this purpose, together with a link to their cookie notice, can be found here.

Placing a marketing cookie requires the visitor's consent. Without consent the cookie cannot be stored in the browser. Consent can be modified or withdrawn at any time on the website. Barion Payment Zrt. collects data about visits with the help of the cookie; information about what they click on, which product/service the visitor is interested in, or about abandoned orders. Data are collected to build models of visitor behaviour and to produce personalised offers and digital advertisements. The aim is for visitors to see relevant advertisements for products they are truly interested in. These cookies ensure that we avoid irrelevant advertisements and recommendations, so that they are only truly relevant content that the visitor has an affinity for. Barion Payment Zrt. processes the information itself or passes it on to its contracted media and advertiser partners.[1]. For this purpose the identifiers of these partners are also stored alongside the Barion cookies. Consent also allows these cookies to be stored. You can read more about the use of the data in the privacy notice.

Processor partners

Barion Marketing Cloud and Barion Pixel are covered by DataMe Kft., 1118 Budapest, Ugron Gábor utca 35.

Customer service telephony is provided by Minerva-Soft Development and Provider LLC. Address: 3900 Szerencs, Lipták út 1 / a.

The telephone services for user complaint handling are provided by Interswitch LLC. Address: 1056 Budapest, Irányi utca 15.

The infrastructure of the online user identification services required by anti-money-laundering laws is provided by TechTeamer LLC. Address: 1095 Budapest, Lechner Ödön sugárút 3. 2. 1., B.

The traffic statistics of our website and mobile application are provided by MIXPANEL Inc. Address: 405 Howard Street San Francisco, CA 94105

We work with In-Voice Kontroll LLC in connection with our accounting tasks. Address: 1046 Budapest, Leiningen Károly utca 16 / B

Our mobile parking e-invoicing partner is KBOSS.hu LLC. (also known as szamlazz.hu) Address: 1031 Budapest, Záhony utca 7.

Barion Pixel bank card fraud prevention

Place of the processing (web address): pixel.barion.com

Purpose of the processing: bank card fraud prevention

Legal basis of the processing: the legitimate interest of barion.com

Duration of the processing: 50 months from the visit

Types of data: IP address, operating system and browser type

Method of data collection: Automatically upon visiting the page.

Further information: https://www.barion.com/hu/adatvedelmi-tajekoztato/

Recipients to whom the personal data are disclosed

1. Processors (who carry out the processing on behalf of the controller)

The controller uses processors to facilitate its own data processing activities, and to fulfil its obligations under contracts with the data subject and under legislation.

The controller places great emphasis on using only processors who provide sufficient guarantees to implement appropriate technical and organisational measures that ensure compliance of the processing with the requirements of the GDPR and the protection of the rights of data subjects.

The processor and any person acting under the authority of the controller or the processor who has access to personal data processes the personal data set out in this policy solely in accordance with the controller's instructions.

The controller bears legal responsibility for the activities of the processor. The processor is liable for damage caused by the processing only if it has not complied with the obligations specifically imposed on processors in the GDPR, or if it has disregarded or acted contrary to the controller's lawful instructions.

The processor has no substantive decision-making power regarding the processing of the data.

To provide the IT background, the controller may use a hosting provider, and to deliver the ordered products a courier service, as processors.

Processors:

Processor activity

Name, address, contact details

Hosting service

nGroup Kft.
1134 Budapest, Lehel utca 9. A. ép. 2. em. 3. ajtó
info@netpeople.hu
+36 1 373 0875

Other processors (e.g. invoicing, web development, marketing)

Számlázz.hu
Company: KBOSS.hu Kft.
Website: https//www.szamlazz.hu
Email: info@szamlazz.hu
Telephone: 06 30 35 44 789

Backblaze Copyright Agent
Backblaze, Inc.
500 Ben Franklin Ct.
San Mateo, CA 94401

WEBSHIPPY KFT.
1044 Budapest, Ezred utca 2. (B2/13/1)
Telephone: +36 1 99 88 099
E-mail: info@webshippy.hu

2. Transfer/disclosure of data to a third party

Third-party controllers process the personal data disclosed or transferred by us in their own name, in accordance with their own privacy policy.

Third parties:

Controller activity

Name, address, contact details

Haulage, delivery

DPD Hungary Kft. 1134 Budapest, Váci út 33. 2nd floor +36 1 501 6200

FoxPost Zrt. 3300 Eger, Maklári út 119. +36 1 999 0369

MPL Magyar Posta Logisztika Kft.
1138 Budapest, Dunavirág utca 2-6.
ugyfelszolgalat@posta.hu
Telephone: (06-1) 767-82-82
GTC: https://www.posta.hu/ugyfelszolgalat/aszf
Privacy policy: https://www.posta.hu/adatkezelesi_tajekoztato

Online payment

BARION Barion Payment Zrt.. H-1117, Budapest, Irinyi József utca 4-20. 2nd floor +36 1 464 70 99

Social media platforms

The controller is also present on social media platforms in order to present its services and to keep in touch with prospects and customers.

Scope of the data processed: Data publicly available on the data subject's social media profile, in particular:

– name (username)

– public profile picture

– interactions published by the data subject or related to the controller's page (e.g. comment, message).

Data subjects: Natural persons who follow the controller's social media page, interact with it, or send a message through it.

Purpose of the processing:

– presenting the controller's activities and services,

– marketing and communication on social media platforms,

– keeping in touch with prospects and customers.

Legal basis of the processing: The data subject's voluntary consent to the processing of their personal data on the social platforms.

Duration of the processing: The processing lasts for as long as the data subject's interaction exists, or until the content published by the data subject is deleted. The controller retains messages and communications for no more than 2 years.

Other controllers: Social media platforms process users' data as independent controllers, in accordance with their own privacy policies.

Facebook / Meta joint controllership

The controller has a Facebook / Meta profile for this activity. The processing for statistical purposes carried out on the Facebook social platform is joint processing by the Controller and Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland). Details of the joint controllership arrangement are provided in the controller addendum to the Facebook Page Insights function. The addendum is available
at the following link: https://www.facebook.com/legal/terms/page_controller_addendum

The controller communicates by private message on the social platform only if you contact us there.

1. Categories of data subjects

a data subject who has registered on the social platform and has “liked” the Controller's profile page,
a data subject who contacts the Controller by private message on the social platform.

2. Purpose of the processing

The purpose of the processing is to share and promote the controller's activities and services on the Facebook social platform. The Controller may use the data provided by the data subject in a private message to reply to the message; otherwise the Controller does not collect data through the social platforms and does not extract data from there.

3. Legal basis of the processing

The processing is based on Article 6(1)(a) GDPR; its legal basis is the data subject's consent to the processing of their personal data on the Facebook social platform.

4. Scope of the data processed

the data subject's registered name,
the data subject user's public profile picture
other public data provided or shared by the data subject on the social platform

5. Source of the personal data processed: The source of the data processed is the data subject.

6. Withdrawal of consent: You may withdraw your consent to the processing at any time and may delete your post or comment. The processing takes place through the social platforms, which are operated by a third party
. If you withdraw your consent, the Controller will delete the conversation held with you. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

The data subject may initiate access to, erasure, modification or restriction of processing of their personal data, and data portability, in the following ways:

by post to 9011 Győr, Kenderes út 31. 1 em. 2a In the event of withdrawal, please return the product to the following address: 2030 Érd, Köszörűs utca 18.,
by e-mail at hello@ranger-dog.hu ,
by telephone on +36 20 629 7373 .

7. Duration of the processing

until the data subject's consent is withdrawn,
if messages are exchanged, 2 years.

8. Transfer of the personal data, recipients and categories of recipients: For the concept of recipient, see Article 4(9) GDPR. The Controller discloses the Data Subject's personal data to state bodies and authorities ‐ in particular courts, the prosecution service, investigating authorities and misdemeanour authorities, and the National Authority for Data Protection and Freedom of Information ‐ only in exceptional cases and on the basis of a legal obligation.

9. Possible consequences of failure to provide the data

If the data are not provided, the data subject cannot obtain information about the Controller's activities and services through the Facebook social platform or send a message to the Controller via Facebook Messenger.

10. Automated decision-making (and profiling): No automated decision-making, including profiling, takes place in the course of the processing.

11. Joint controllership agreement concluded with Facebook Ireland Ltd.:

The Page Insights function displays aggregated data that make it transparent how data subjects use the Facebook page. Meta Platforms Ireland Limited (“Facebook Ireland”) and the Controller are joint controllers with respect to the processing of insights data. The Page Insights addendum defines the responsibility of Facebook and the responsibility of the Controller in connection with the processing of insights data. Facebook Ireland assumes primary responsibility under the GDPR for the processing of insights data and for complying with all relevant obligations laid down in the GDPR in connection with the processing of insights data. Facebook Ireland also makes an extract of the Page Insights addendum available to all data subjects. The Controller ensures that it has an appropriate legal basis under the GDPR for processing the insights data, identifies the controller of the page, and complies with all other relevant legal obligations. Facebook Ireland is solely responsible for the processing of personal data in connection with the Page Insights function, except for data falling within the scope of the Page Insights addendum. The Page Insights addendum does not give the Controller a right to request the personal data of Facebook users that Facebook Ireland processes in connection with Facebook, including page insights data. The Controller may not act on behalf of Facebook Ireland or respond when handling data protection enquiries.

Customer relations and other data processing

If a question or problem arises for the data subject in the course of using the controller's services, they may contact the controller in the ways indicated on the website (telephone, e-mail, social platforms, etc.).
The controller erases the e-mails, messages and data provided by telephone, on Meta, etc., together with the enquirer's name and e-mail address and any other personal data provided voluntarily, no later than 2 years after the data were communicated.
We will provide information at the time of data collection about any processing not listed in this policy.
In the case of an exceptional official request, or where other bodies make a request on the basis of statutory authorisation, the Service Provider is obliged to provide information, disclose or transfer data, or make documents available.
In these cases the Service Provider discloses to the requesting party – provided that it has specified the exact purpose and the scope of the data – personal data only to the extent and in the amount that is absolutely necessary to achieve the purpose of the request.

Rights of data subjects

1. Right of access

You have the right to obtain from the controller confirmation as to whether or not your personal data are being processed, and, where that is the case, the right to access the personal data and the information listed in the Regulation.

2. Right to rectification

You have the right to obtain from the controller, upon your request and without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purpose of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

3. Right to erasure

You have the right to obtain from the controller, upon your request and without undue delay, the erasure of personal data concerning you, and the controller is obliged to erase personal data concerning you without undue delay where certain conditions apply.

4. Right to be forgotten

Where the controller has made the personal data public and is obliged to erase it, the controller, taking account of available technology and the cost of implementation, takes reasonable steps – including technical measures – to inform controllers which are processing the data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

5. Right to restriction of processing

You have the right to obtain from the controller, upon your request, restriction of processing where one of the following applies:

you contest the accuracy of the personal data, in which case the restriction applies for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful and you oppose the erasure of the data and request the restriction of their use instead;
the controller no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims;
you have objected to the processing; in this case the restriction applies for the period until it is verified whether the legitimate grounds of the controller override your legitimate grounds.

6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format, and the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided (...)

7. Right to object

In the case of processing based on legitimate interest or on the exercise of official authority as legal bases, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data (...), including profiling based on those provisions.

8. Objection in the case of direct marketing

Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data may no longer be processed for such purposes.

9. Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

The previous paragraph does not apply if the decision:

is necessary for entering into, or performance of, a contract between you and the controller;
is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
is based on your explicit consent.

Time limit for taking action

The controller informs you of the action taken on the above requests without undue delay and in any event within 1 month of receipt of the request.

If necessary, this period may be extended by 2 months. The controller informs you of the extension of the time limit, stating the reasons for the delay, within 1 month of receipt of the request.

If the controller does not take action on your request, it informs you without delay and at the latest within one month of receipt of the request of the reasons for not taking action, and of the fact that you may lodge a complaint with a supervisory authority and seek a judicial remedy.

Security of processing

Taking into account the state of the art and the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the controller and the processor implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:

the pseudonymisation and encryption of personal data;
the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services used to process personal data;
the ability to restore the availability of and access to personal data in a timely manner in the event of a physical or technical incident;
a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.
The data processed must be stored in such a way that unauthorised persons cannot access them. In the case of paper-based media, by establishing rules for physical storage and filing; in the case of data processed in electronic form, by applying a central access-rights management system.
The method of storing data by IT means must be chosen so that they can be erased – also taking into account any different erasure deadlines – when the erasure deadline expires or if erasure is otherwise necessary. Erasure must be irreversible.
Paper-based media must be stripped of personal data using a document shredder or by engaging an external organisation specialised in document destruction. In the case of electronic media, physical destruction must be arranged in accordance with the rules on the disposal of electronic media and, where necessary, the data must first be securely and irreversibly erased.
The controller takes the following specific data security measures:

To ensure the security of personal data processed on paper, the Service Provider applies the following measures (physical protection):

Documents must be kept in a secure, well-lockable dry room.
If personal data processed on paper are digitised, the rules applicable to digitally stored documents must be applied
An employee of the Service Provider carrying out data processing may leave the room where data processing takes place during work only after locking away the media entrusted to them or locking the room.
Personal data may be accessed only by persons entitled to do so; third parties cannot access them.
The Service Provider's building and premises are equipped with fire protection and property protection systems.

IT protection

The computers and mobile devices (other media) used in the processing are owned by the Service Provider.
The computer system containing personal data used by the Service Provider is equipped with virus protection.
To ensure the security of digitally stored data, the Service Provider uses data backups and archiving.
The central server can be accessed only with appropriate authorisation and only by persons designated for that purpose.
Data on the computers can be accessed only with a username and password.

Informing the data subject of a personal data breach

If the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons, the controller informs the data subject without undue delay.

The information given to the data subject must describe clearly and in plain language the nature of the personal data breach and state the name and contact details of the data protection officer or other contact point where more information can be obtained; describe the likely consequences of the personal data breach; and describe the measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects.

The data subject need not be informed if any of the following conditions is met:

the controller has implemented appropriate technical and organisational protection measures, and those measures were applied to the data affected by the personal data breach, in particular those – such as encryption – that render the data unintelligible to any person who is not authorised to access them;
the controller has taken subsequent measures following the personal data breach which ensure that the high risk to the rights and freedoms of the data subject is no longer likely to materialise;
it would involve disproportionate effort. In such cases, data subjects must be informed by means of publicly available information, or a similar measure must be taken whereby the data subjects are informed in an equally effective manner.

If the controller has not yet notified the data subject of the personal data breach, the supervisory authority, having considered whether the personal data breach is likely to result in a high risk, may order the data subject to be informed.

Notification of a personal data breach to the authority

The controller notifies the personal data breach to the supervisory authority competent under Article 55 without undue delay and, where feasible, not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. Where the notification is not made within 72 hours, it must be accompanied by reasons for the delay.

Review in the case of mandatory processing

If the duration of mandatory processing, or the periodic review of its necessity, is not specified by an act, a local government decree or a binding legal act of the European Union, the controller reviews, at least every three years from the start of the processing, whether the processing of the personal data processed by it, or by a processor acting on its behalf or under its instructions, is necessary for achieving the purpose of the processing.

The controller documents the circumstances and the result of this review, retains this documentation for ten years after the review has been carried out and makes it available to the National Authority for Data Protection and Freedom of Information (hereinafter: the Authority) at the Authority's request.

Possibility of lodging a complaint

The data subject has the right to an effective judicial remedy if, in their view, their rights under the GDPR have been infringed as a result of the processing of their personal data. This does not affect their right to lodge a complaint with a supervisory authority. Proceedings against the controller or the processor may also be brought before the courts of the Member State where the controller or processor has an establishment or – under the conditions laid down in Article 79 GDPR – where the data subject has their habitual residence.

A complaint about a possible infringement by the controller may be lodged with the National Authority for Data Protection and Freedom of Information:

National Authority for Data Protection and Freedom of Information
1055 Budapest, Falk Miksa utca 9-11.
Postal address: 1363 Budapest, Pf. 9.
Telephone: +36 -1-391-1400
Fax: +36-1-391-1410
E-mail: ugyfelszolgalat@naih.hu

Closing remarks

In preparing this policy we took into account the following legislation and recommendations:

REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (GDPR) of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);
Act CVIII of 2001 – on certain issues of electronic commerce services and information society services (mainly Section 13/A);
Act XLVII of 2008 – on the prohibition of unfair commercial practices against consumers;
Act XLVIII of 2008 – on the essential conditions and certain limitations of commercial advertising activity (in particular Section 6);
Act C of 2003 on electronic communications (specifically Section 155);
Opinion No 16/2011 on the EASA/IAB Best Practice Recommendation on Online Behavioural Advertising;
Recommendation of the National Authority for Data Protection and Freedom of Information on the data protection requirements of prior information.

Previous versions of the Ranger Dog Privacy Policy